Privacy Policy

1. Introduction

SkillsForHer ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or enroll in our courses.

By using our website or services, you consent to the data practices described in this policy.

2. Information We Collect

Personal Information

We may collect the following personal information:

• Contact Information: Name, email address, phone number, postal address
• Educational Information: College/university name, year of study, course details
• Identity Verification: Aadhar card, college ID (for campus representatives)
• Payment Information: Billing address and payment details (processed securely through Razorpay)
• Communication Records: WhatsApp messages, emails, support tickets

Automatically Collected Information

• Usage Data: Pages visited, time spent, click patterns
• Device Information: IP address, browser type, operating system
• Cookies: Small data files stored on your device

Course-Related Information

• Attendance Records: Session participation and engagement
• Academic Progress: Assignments, assessments, course completion
• Referral Data: Information about friends you refer to our courses

3. How We Use Your Information

We use your information for the following purposes:

Course Delivery

• Provide access to course materials and live sessions
• Track attendance and academic progress
• Issue certificates upon course completion
• Facilitate mentor calls and support sessions

Campus Representative Program

• Track referrals and validate eligibility
• Process reward payments and discounts
• Verify identity for KYC compliance
• Maintain referral statistics and tier status

Communication

• Send course updates and announcements
• Provide customer support and technical assistance
• Share marketing materials and promotional offers
• Conduct surveys and gather feedback

Business Operations

• Process payments and manage billing
• Prevent fraud and ensure security
• Comply with legal obligations
• Improve our services and website

4. Data Security

We implement appropriate security measures to protect your personal information:

• Encryption: SSL/TLS encryption for data transmission
• Access Controls: Limited access to personal information
• Secure Storage: Protected servers and databases
• Regular Updates: Security patches and software updates
• Payment Security: PCI DSS compliant payment processing

Note: While we strive to protect your information, no method of transmission over the internet is 100% secure.

5. Your Privacy Rights

You have the following rights regarding your personal information:

Access and Correction

• Request access to your personal information
• Correct inaccurate or incomplete information
• Update your contact details and preferences

Data Portability

• Request a copy of your data in a portable format
• Transfer your information to another service

Deletion

• Request deletion of your personal information
• Note: Some information may be retained for legal or business purposes

Communication Preferences

• Opt-out of marketing communications
• Unsubscribe from email newsletters
• Manage WhatsApp communication preferences

To exercise these rights, contact us at hello@skillsforher.in or WhatsApp us at +91-7020444693.

6. Data Retention

We retain your personal information for as long as necessary to:

• Provide our services and support
• Comply with legal obligations
• Resolve disputes and enforce agreements
• Maintain business records

Generally, we retain:

• Course Data: 7 years after course completion
• Payment Records: 7 years for tax and legal compliance
• Marketing Data: Until you opt-out or 2 years of inactivity
• Support Records: 3 years for service improvement

7. Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: